Privacy Policy for PXM Unlocked
Effective Date: 17th November 2024
At PXM Unlocked, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our websites, including www.pxmunlocked.com and www.experiences.pxmunlocked.com (the “Sites”). By accessing and using our Sites, you agree to the collection and use of your information as described in this policy.
1. Identity and Contact Information of the Data Controller
PXM Unlocked
Websites: www.pxmunlocked.com | www.experiences.pxmunlocked.com
Emails: info@pxmunlocked.com | experiences@pxmunlocked.com
Address: Michoacán Benito Juárez and Oaxacan Heroes, Zicatela Breezes, Santa María Colotepec, Oaxaca 70934, Mexico
Phone: +52 5623 211 942
2. Personal Information We Collect
We collect the following types of information from you when you interact with our services:
Personal Information: Includes details such as your name, email address, phone number, billing information, and other personal details you may provide when booking or inquiring about experiences.
Non-Personal Information: Includes anonymous data such as IP addresses, browser types, device identifiers, and usage data collected via cookies or tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services, including booking and reservation management on both pxmunlocked.com and experiences.pxmunlocked.com.
To process transactions and communicate with you about your bookings or inquiries.
To improve our websites, products, and services based on your feedback and usage data.
To send marketing communications or promotional offers if you have opted in to receive them.
To comply with legal obligations and resolve disputes.
4. Legal Basis for Data Processing
We process your personal data under the following legal bases:
Consent: By using our Sites and services, you consent to the processing of your data as described in this policy.
Contractual Necessity: We process personal data to fulfill our contractual obligations with you when providing booking and reservation services.
Legal Obligations: We may process your data as required by law.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the data is no longer needed, it will be securely deleted.
6. Your Rights Under the LFPDPPP
As a resident of Mexico, you have the following rights under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP):
Access: You can request access to the personal data we hold about you.
Rectification: You can request corrections to any incorrect or incomplete personal information.
Cancellation: You have the right to request the deletion of your personal data.
Opposition: You can object to the processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us at info@pxmunlocked.com or experiences@pxmunlocked.com. We will respond to your request in accordance with applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Sites. Cookies are small text files stored on your device to improve functionality and analyze website traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect some features of our Sites.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption during transmission and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
9. Third-Party Services
We may share your personal data with third-party service providers, such as payment processors and email service providers, to fulfill our contractual obligations. These third parties are obligated to handle your data in compliance with applicable privacy laws and security standards.
We may also use third-party tools, such as analytics services, to collect anonymous data for improving the user experience on our Sites.
Transfers of Personal Data: If your personal data is transferred to third parties (either within or outside Mexico), we will ensure that those third parties comply with appropriate data protection measures.
10. International Data Transfers
If we transfer your personal data to other countries, we will ensure that the destination country provides an adequate level of data protection, or we will implement safeguards such as contractual clauses to protect your data.
11. Children’s Data
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete that information immediately.
12. Data Breach Notification
In the event of a data breach that affects your personal data, we will notify you promptly and provide information on the breach, the potential consequences, and the measures we are taking to mitigate any harm.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Sites and updating the “Effective Date” at the top of the page.
14. How to Contact Us
If you have any questions about this Privacy Policy, the data we collect, or your rights under Mexican law, please contact us at:
PXM Unlocked
Email: info@pxmunlocked.com | experiences@pxmunlocked.com
Address: Michoacán Benito Juárez and Oaxacan Heroes, Zicatela Breezes, Santa María Colotepec, Oaxaca 70934, Mexico
Phone: +52 5623 211 942
This is our full Privacy Policy. If you have any questions or concerns, please don’t hesitate to contact us.